1300 020 280            sales@sosglobal.com.au                                   
SOS Global employs Skilled Ecommerce Assistants ready to assist with process-driven ecommerce tasks. All Ecommerce Assistants have been trained by industry experts. Here is what they will do for you!

Premium Product Listings

Search algorithm optimised & presented to win

Competitor Analysis

Conduct market research, review of listings & database building

Premium Customer Service

Professional level email, chat & phone service

Daily Performance Reports

Detailed and customised to your required metrics

Inventory Management

Monitor stock levels. backorders, invoicing & customer feedback

Manage Shipping Methods & Dispatch

Provide accurate freight quotes & monitors tracking numbers

Graphic Design

Organise photos for new listings, deep etch, resize, edit and optimise

Social Media Posts & Reputation Management

Builds brand awareness & promotes engagement with community

  • We are Australian owned and we are NOT a broker. All staff are directly employed by SOS Global and reside in our Philippines Office.
  • You pay one fee which is All Inclusive of your Team Member, IT, Setup, Management and Taxes. No hidden fees or small print.
  • We offer a total solution. All operators are trained by Industry experts and are capable of all facets in e-commerce, which reduces your time spent on training.
  • You instruct your team, and we manage your team for you. If any problems, you speak to one of our Australian Based team.
  • We are Amazon ready. All staff are trained and anticipating the rise of Amazon in Australia.
  • We give you peace of mind and an opportunity to leverage the skills of an established outsourcing company.
  • No Lock-in Contracts. If you decide not to continue with your Outsourcing Journey, all we need is 30 days notice.
  • We make the transition into Outsourcing easy. We offer practical advice to get you up and running quickly.
  • We deliver a total e-commerce solution for your business.
  • We provide a premium IT set-up making day-to-day communication with your team seamless.
  • We offer a service guarantee.
  • We manage your team, so you can focus on your core business.
  • A Skype hook up with your team member daily
  • Confidence that your team member has been trained by the best
  • Ecommerce backend administration, Product Submission forms
  • Graphic Art Services
  • SEO
  • Account management

If you're interested in a particular industry, please contact us at sales@sosglobal.com.au and we will happily offer our assistance and advice.

  1. Read, sign and return the SOS Global agreement.
  2. SOS Global will arrange Skype Interview with nominated staff.
  3. You advise whether you're happy with your staff. (If you are not happy we may put forward another person for a Skype meeting.)
  4. We exchange necessary contact information.
  5. We exchange system information and IT requirements.
  6. Your projects can start straight away.
  7. We recommend you perform a company induction, providing staff with knowledge about your company background, products and values.

For further details please contact sales@sosglobal.com.au

We Are Ready to Assist With

Where are you now?
We’ll Take you to the Next Level


In-house, you are responsible for the stress of the employee. SOS Global does the managing and supervising for you, all you need to worry about is providing the work.

Save on Costs

You may need multiple specialists or vendors to create results. Outsourcing can get you more specialists for less cost.


Outsourcing to fully trained and ‘ready-to-go’ staff allows your projects to quickly begin and move forward quickly. You will save time on training and can focus on immersing your staff in your culture and values.


In-house you are faced with the challenge of talent acquisition, training, and implementation. Outsourcing to those with experience allows your business to scale at a greater level.


Specialists with experience in marketing strategy, techniques and tools help you keep up with a rapidly changing business world.

What they say about us

We started our eBay store, Work Leisure Play, two years ago with two Australian based staff. It soon became apparent to me that to really grow the business we would need to Outsource. We found SOS Global and they were a fantastic help, the took any fear away from the outsourcing process. Work Leisure Play now has 5 staff based at SOS Global. Our growth over the last year has been phenomenal and we are now in the eBay Top 1000 Sellers!!!

Matt Williams
General Manager
Work Leisure Play

My company iCOAT Australia, distributes high quality commercial grade floor coating products nationally. We needed to break into the market in New South Wales. I went straight to SOS Global for help. In less than 2 weeks, they compiled a list of prospects, contacted then and turned them into hundreds of qualified leads for my sales team.

Paul Cook
iCOAT Australia

I employed a Travel Agent Assistant through SOS Global. The first thing I had Edlyn do was chase hotel commissions. Some of these went back months and were about to be written off. In three weeks, Edlyn brought in enough to cover her wages for the next three months!!!

Travis Smith
Travel Tree Australasia Pty Ltd

Meet our team

David Miller

Managing Director
25 years of experience in Call Centre Industry and over 5 years of BPO. Experienced and can get your Team up and running quickly & seamlessly

Marie Decker

General Manager
Over 3 years of BPO & Ecommerce experience. Manages your team to maximise performance and skills.

Jenyfer Aniciete

Operations Manager
8 years of experience in BPO Industry. Committed to providing Excellent support for your Outsourcing needs.

Dianne Miranda

HR Manager
15 years of BPO industry experience. Recruits and attracts talent, finding the right person to excel in your business.

Our Location

SOS Global Australian Headquarters

Address: Level 1, 6-22 Magnet Road
Canning Vale 6155
Phone: 1300 020 280
Email: sales@sosglobal.com.au

SOS Global Philippines Office

Address: 1st Flr. Business Centre 7, PhilExcel Business Park, MA. Roxas Hi-Way, Clark Freeport Zone Pampanga 2023

Talk To Us
    1300 020 280       
© SOS Global 2017