SOS GLOBAL

We are an Australian owned company with a Business Process Outsourcing (BPO) center in Clark, Philippines

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MISSION

To help Australian Businesses in their outsourcing journey using our extensive experience. We are on a mission to provide step-by-step guidance and support to make outsourcing a seamless and easier experience.

VISION

To be the company admired for it’s highly motivated employees who work together to provide world class support to our Australian clients.

Why SOS Global?

At SOS Global, we make the outsourcing process seamless and easy for you.

We provide Recruitment, HR, Payroll and Support Services, Office Space and Computer Workstations so that you can just simply focus on your core business – all at the lowest possible cost. There is no capital investment required and it only takes weeks, not months to set-up operations. You also don’t need to be familiar with Philippine corporate and labor laws. You have complete operational control… its your team!
  • We recruit, You define
  • We screen and shortlist, You select
  • We skill, You train
  • Employed by us, dedicated to You

Established in 2013, SOS Global provides BPO and staffing services for our Australian clients. Profits come back and tax is paid in Australia.

It is our company culture to know our staff and clients on a human level. We care about the success of your business and we want to help you excel.

We invest in current technology and systems to deliver smooth communication and workflow allowing you to scale whilst reducing costs for you.

We are committed to providing high-grade security measures to protect your data and confidentiality.

We’ve established clear systems and policies. We’ve got the experience and expertise to guide you through the entire outsourcing journey.

We invest in building career paths and professional development programs, so you keep your staff longer.

Our office resides in the Clark Business Park, close to transport, and easy for our staff to commute through the very busy Philippines peak traffic. It makes us an attractive employer.

Your business is our top priority. At any time we can provide solutions to your questions about HR, technicalities and other needs. We also offer a 100% Service Guarantee.

MEET OUR

Awesome Team

25 years of experience in Call Center Industry and over 5 years of BPO. Experienced and can get your Team up and running quickly & seamlessly.

David Miller

Managing Director

Passionate and highly driven Operations Manager in Australia with more than 17 years of work experience in the BPO Industry. High expertise in handling people and overseeing operations to make sure that the business will run smoothly. With an extensive experience in training and supervising staff, Jackie is the best person to deal with the business operations.

Jackie Smith 

Australia Operations Manager

Over 10 years of BPO & Ecommerce experience. Manages your team to maximise performance and skills.

Marie Decker

General Manager

15 years of BPO industry experience. Recruits and attracts talent, finding the right person to excel in your business.

Dianne Miranda

HR Manager

Driven Recruitment Manager with more than 12 years work experience in Business Process Outsourcing companies. Highly competent and has the expertise in dealing with Clients, finding, screening, selecting and matching the right people for Clients. Skilled at communicating and developing relationships. Adept with managing, training and motivating people.

Hazel Kelly

Recruitment Manager

Over 11 years of experience in the field of Accounting & Finance specializing in BPO Industry A Certified Public Accountant in The Philippines and a Xero Advisor Certified. Responsible for planning and directing an Organization's Strategic and long-range goals. Conducts organizational reviews to identify strengths, weaknesses and to evaluate operational effectiveness. Highly-effective in Managing and ensuring that any project in any department aiming for each goal are met and adhering to approved budgets.

Genelyn Castillo

Business & Strategic Planning Manager

25 years of experience in Call Center Industry and over 5 years of BPO. Experienced and can get your Team up and running quickly & seamlessly.

David Miller

Managing Director

Passionate and highly driven Operations Manager in Australia with more than 17 years of work experience in the BPO Industry. High expertise in handling people and overseeing operations to make sure that the business will run smoothly. With an extensive experience in training and supervising staff, Jackie is the best person to deal with the business operations.

Jackie Smith 

Australia Operations Manager

15 years of BPO industry experience. Recruits and attracts talent, finding the right person to excel in your business.

Dianne Miranda

HR Manager

Over 10 years of BPO & Ecommerce experience. Manages your team to maximise performance and skills.

Marie Decker

General Manager

Driven Recruitment Manager with more than 12 years work experience in Business Process Outsourcing companies. Highly competent and has the expertise in dealing with Clients, finding, screening, selecting and matching the right people for Clients. Skilled at communicating and developing relationships. Adept with managing, training and motivating people.

Hazel Kelly

Recruitment Manager

Over 11 years of experience in the field of Accounting & Finance specializing in BPO Industry A Certified Public Accountant in The Philippines and a Xero Advisor Certified. Responsible for planning and directing an Organization's Strategic and long-range goals. Conducts organizational reviews to identify strengths, weaknesses and to evaluate operational effectiveness. Highly-effective in Managing and ensuring that any project in any department aiming for each goal are met and adhering to approved budgets.

Genelyn Castillo

Business & Strategic Planning Manager

Our Culture

SOS Global Team Members gain higher confidence from our
"Two Family" Culture

  • Our employees are always part of our SOS Family, while at the same time considered full-time employees of your company.
  • We promote stability, confidence, career progression and loyalty.
  • The SOS Family takes care of the responsibilities that can be difficult to manage remotely from your headquarters.

We are the BEST at CREATING a Comfortable, Family-friendly, Happy Work Environment

  • We are on the mission of providing a family-friendly and enjoyable work environment that creates positivity to lift professional and personal growth of our team members and to foster suitability and equality.
  • This commitment allows us to have a higher retention rate year by year.

Our Facilities

SOS Global Production Floor
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Take a look to our facilities

SOS Global Production Floor
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Our Location

SOS Global Australian Headquarters

Address: Level 1, 6-22 Magnet Road, Canning Vale Perth Western Australia 6155 Phone: 1300 020 280 Email: sales@sosglobal.com.au

SOS Global Philippines Office

Address: 1st Flr., Business Centre 7, PhilExcel Business Park, MA. Roxas Hi-Way, Clark Freeport Zone Pampanga 2023